Boo Privacy Policy

We at Boo Casino take your privacy seriously and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit Boo Casino.com, register an account, or use the Boo app. By creating an account or using our services, you agree to the practices described below.

Who We Are

Boo Casino is owned and operated by Green Feather Online Limited, a company registered in Malta under company number C 80735, with its registered office at Elite Business Centre, Trejqa Ta' Box Box, Msida MSD 1840, Malta. We hold a licence issued by the Malta Gaming Authority (MGA/B2C/445/2017), granted on 16 January 2019. Our sister brands include bCasino, Galactic Wins, and Mr Fortune, and if you have registered on any of the Boo Casino sister sites, some of your data may be processed under shared compliance procedures.

Information We Collect

When you sign up for a Boo casino account or continue using our online casino, we collect information necessary to verify your identity, process transactions, and provide you with a safe gaming experience. We gather this information directly from you, automatically through your device, and sometimes from third parties such as payment providers or identity verification services.

• We collect registration details such as your name, date of birth, email address, phone number, and country of residence
• We collect payment information, including the deposit methods and withdrawal methods you use to fund your account
• We record your gaming activity, including games played, wagers placed, bonus usage, and loyalty points earned
• We gather technical data such as your IP address, device type, browser, and login timestamps
• We store identity verification documents when required, particularly once cumulative withdrawals reach €2,000
• We log communications you have with our customer support team via live chat, email, or Telegram

How We Use Your Data

We use the personal data we collect for several essential purposes connected to operating Boo Casino responsibly and legally. Our primary goal is to ensure that every player enjoys a secure environment while we meet our regulatory obligations.

• We use your data to verify your identity and confirm you meet the minimum age requirement of 18, or 21 where applicable, such as in Estonia
• We process your payment details to handle deposits and withdrawal requests, including applying withdrawal limits and processing times
• We use your activity data to manage our loyalty program, Complementary Points, Coins, the Login Rewards Calendar, and Bonus Crab prizes
• We analyse gameplay patterns to detect fraud, prevent money laundering, and comply with anti-fraud regulations
• We send you promotional communications about our welcome bonus, free spins offers, and other promotions, unless you opt out
• We use your data to enforce our restricted countries policy and detect attempts to circumvent geographic blocks through VPNs or proxies

Boo Casino No Deposit Bonus and Promotional Data

If you claim a Boo casino no deposit bonus, a Boo casino sign up bonus, or any bonus code such as those offering 50 free spins no deposit, 20 free spins no deposit, or 100 free spins, we process the data linked to that specific offer to verify eligibility. Our Boo bonus code system tracks which promo code was used, when it was redeemed, and whether wagering requirements were met. We retain this data to prevent bonus abuse and to comply with our Terms and Conditions governing offers like the three-deposit welcome package, weekly promotions, and cashback campaigns.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and within the Boo app to improve your browsing experience, remember your preferences, and analyse traffic. Our cookies help us recognise you when you use Boo casino login credentials, keep your session secure, and personalise the offers you see. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties when necessary to operate Boo Casino effectively and in compliance with the law.

• We share data with payment processors to complete deposits and withdrawal methods you select, such as Visa, Skrill, Trustly, or PIX
• We disclose information to identity verification providers to confirm your identity and residency
• We may share data with regulatory bodies, including the Malta Gaming Authority, when legally required
• We work with game providers and platform partners who may receive limited technical data to deliver our slots, live casino, and table games
• We may share data with law enforcement agencies in cases of suspected fraud or illegal activity

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal and regulatory obligations. If your account becomes inactive after 12 months, we may apply a monthly inactivity fee, and accounts inactive for 30 months are classified as dormant. We retain financial records and verification documents in accordance with Maltese gaming regulations, even after account closure.

Your Rights

As a player at Boo Casino, you have rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and transparently.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You may request that we delete your data, subject to our legal retention obligations
• You can object to or restrict certain types of data processing, including marketing communications
• You have the right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, you can contact our data protection officer at dpo@greenfeatheronline.com. For general enquiries about your Boo casino account, our support team is available via live chat, email at support@Boo Casino.co, or through our Telegram channel, with support offered in English, French, German, Finnish, and Norwegian.

Security Measures

We use industry-standard encryption and security protocols to protect your personal and financial data. We restrict access to your information to authorised personnel only and regularly review our systems to prevent unauthorised access, loss, or misuse of your data.

Restricted Territories and Age Verification

We do not accept players from the United States, Israel, United Kingdom, Jersey, Guernsey, or Isle of Man. If you attempt to circumvent this restriction using a VPN, proxy, or any IP-masking service, we reserve the right to void your balance and close your account. We collect and process data specifically to enforce these restrictions and confirm compliance with our minimum age requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of Boo Casino after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we handle your personal data, please reach out to our data protection officer at dpo@greenfeatheronline.com or contact our support team through live chat, available 24/7, for assistance with your Boo casino login, account settings, or privacy concerns.